The Border Philosophy - A Disciplined & Rigorous Approach...

At Border we recognise that highly efficient administration is a minimum requirement for private clients. We have an exceptional team to carry out our clients' administrative instructions and to ensure the experience is flawless. We recognise that back office infrastructure is as important as front end service. We have invested in a state-of-the-art client software system to enhance our ability to provide up to date information at any time for clients. Our administrators ensure that client portfolios are set up properly and run smoothly.

We also provide a regular and comprehensive range of formal reports which can be copied upon request to financial advisers. These include:-

• Regular valuations with individual review letters
• Bank statements for both Capital and Income transactions
• Trading statements
• Consolidated bargain reports
• Annual Income Tax and Capital Gains Tax Reports, including Composite Tax Vouchers for use by Her Majesty's Revenue and Customs ("HMRC")

We are particularly sensitive to tax matters for UK investors and our comprehensive year-end tax package assists clients and their advisers with detailed information to help with the completion of tax returns for HMRC.

This statement includes:-

• All dividends and interest received during the year
• Composite tax vouchers in a form acceptable to HMRC
• A capital gains tax schedule based on the information we hold
• A custody statement showing all securities held

Open lines of communication are essential and these are again tailored to clients' requirements using telephone, written correspondence and emails. Where appropriate we provide additional copies of portfolio records for professional advisers. We provide our offices as a potential meeting venue as well as at a client's home or elsewhere, such as at a third party adviser’s premises.

We recognise how tedious and burdensome investment-related administration can be for clients and advisers. As part of our commitment to excellence, we consider reliable and efficient administration a fundamental part of our service alongside providing conventional portfolio management services. We incorporate intermediaries' specific administrative requirements wherever practically possible.

We handle all rights issues and other capital reorganisations as well as takeover bids, offers for sale and company notices. Interest and dividends are collected on behalf of clients and paid out or reinvested as appropriate.